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Frimarique R. — Junior B2B Customer Service Specialist from Philippines

Frimarique R.

Junior B2B Customer Service Specialist

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Frimarique A. is a business graduate with a Bachelor of Science in Business Administration, majoring in Marketing Management from Maryhill College. With hands-on experience in the customer service and B2B contact center industry at organizations such as Teleperformance and Concentrix, Frimarique developed skills in addressing customer needs in both blended and business-focused environments. In addition to a strong foundation in marketing operations from training at Pacific Mall Corp., Frimarique has practical exposure to SAP Business-One on Cloud for operations management. Technical abilities include proficiency with computers, adaptability across various software interfaces, as well as basic knowledge in web design, programming, and familiarity with Photoshop. Frimarique’s roles demonstrate a direct contribution to the business process outsourcing and marketing sectors.

Experience

  • Blended and B2B Customer Expert

    Teleperformance · 2025 — 2026
    Engaged with customers in a blended environment, handling B2B inquiries and providing support.
  • Customer Service Representative

    Concentrix - Onsite · 2024 — 2024
    Assisted customers on-site, addressing their service needs and ensuring satisfaction.
  • Marketing Department

    Ads&Promo, Pacific Mall Corp. · 2023 — 2023
    Contributed to marketing efforts, supporting promotional activities within the department.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration Major in Marketing Management
    Maryhill College · 2019 — 2023

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