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Ganna W. from Egypt

Ganna W.

Egypt 1-2 years
Open to offersNew to Platform
Languages
EnglishArabicGerman
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About

Ganna W. is an ambitious Tour Guiding student at the Faculty of Tourism and Hotels, with a strong foundation in tourism and digital marketing. Residing in Fayoum, Egypt, and open to relocation, she brings fluency in Arabic and English, along with growing proficiency in German. Ganna's experience as a Cold Caller and Customer Service Representative honed her skills in professional customer interaction and persuasion, while her role as a Freelance Recruiter in the real estate sector developed her recruitment and candidate assessment abilities. Active in student organizations like Enactus and Google Developer Student Clubs, she has enhanced her leadership and team coordination skills. Ganna is committed to continuous self-development with credentials in graphic design and web development, underpinning her aspirations in tourism and promotion.

Experience

  • Cold Caller & Customer Service Representative

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    Managed outbound and inbound calls to engage customers and promote products/services. Provided high-quality customer service, resolving concerns and fostering positive relationships. Enhanced skills in persuasion and active listening while operating in a fast-paced, target-focused environment. Maintained detailed records of calls and customer interactions for follow-up and reporting purposes.

  • Pharmacy Training

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    Delivered customer service to a diverse client base while building strong communication skills under pressure. Exhibited adaptability and professionalism in a dynamic environment. Developed competencies in persuasion, communication, and assessment of individuals in a sales-driven context. Oversaw recruitment pipelines and facilitated candidate follow-ups throughout the hiring process. Conducted initial interviews to evaluate candidates for various positions and sourced applicants for multiple real estate companies in a remote setting.

  • Freelance Recruiter — Real Estate Sector

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Skills & Expertise

Digital MarketingCustomer Service RepresentativeSalesTranslation

Education

  • Tour Guiding
    Faculty of Tourism and Hotels

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