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Gardina D. — Senior Accounts Payable Specialist from Philippines

Gardina D.

Senior Accounts Payable Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Gardina D. is a seasoned finance professional with a BS in Accountancy from Baguio Colleges Foundation, now the University of the Cordilleras. She served as an Accounts Payable Specialist II at RealPage, Inc from 2022 to 2024, where she excelled in invoice processing, managing payments, and maintaining accurate financial records. Prior to this, she was a Team Expert at IQOR, resolving complex customer issues and driving team performance. Her experience extends to working as a Virtual Assistant for Ray White Australia, where she handled bookkeeping and financial tasks using Xero software. With extensive experience in the customer service sector, she managed inquiries, disputes, and billing issues across several companies, including Convergys, Alorica, Aegis PeopleSupport, and Sutherland Global Services. Earlier in her career, she honed her skills in audit procedures at Mario C. Guadana, CPA. Her proficiency in Microsoft Office and accounting software complements her strong communication skills and problem-solving ability.

Experience

  • Accounts Payable Specialist II

    RealPage, Inc · 2022 — 2024
    Processed invoices, managed payments, ensured accuracy in financial records, and supported the accounting department with financial statements preparation.
  • Team Expert

    IQOR · 2018 — 2022
    Addressed complex customer issues, maintained high standards of service quality, and contributed to team performance and client satisfaction.
  • Virtual Assistant- Accounting

    REAssist for Ray White Australia · 2017 — 2017
    Handled bookkeeping, managed bill payments, and tracked expenses using Xero software for the Australian account.
  • Customer Service Representative

    Convergys · 2012 — 2017
    Managed customer inquiries related to banking, billing, credit, and disputes via phone, email, and chat. Focused on issue resolution, customer satisfaction, accurate record maintenance, and product upselling, including appointment setting for technicians.
  • Customer Service Representative

    Alorica, Philippines · 2012 — 2012
    Conducted outbound calls to promote bundled phone and Internet service plans.
  • Executive Representative

    Aegis PeopleSupport · 2008 — 2012
    Managed financial accounts pertaining to education loans.
  • Customer Service Representative

    Sutherland Global Services · 2007 — 2008
    Responded to customer inquiries, resolved issues, and ensured satisfaction through multiple channels, while adhering to product knowledge and company policies.
  • Technical Support Representative

    SITEL, Philippines · 2007 — 2007
    Provided troubleshooting support for ISP technical issues.
  • Audit Staff

    Mario C. Guadana, CPA · 1995 — 2007
    Executed audit procedures, prepared working papers, and assisted with financial statement reviews for multiple clients as part of an external audit team.
  • Administrative Staff

    Wilburn Tan Chain of Hotels and Restaurants · 1987 — 1989
    Managed documents and coordinated communication among departments for hotels and restaurants.
  • Accounting/Inventory Clerk

    Baguio Colleges Foundation · 1985 — 1987
    Oversaw accounts receivable, processed inventory records, and supported financial reporting tasks for the auxiliary office.

Skills & Expertise

Education

  • Bachelor
    Baguio Colleges Foundation (now University of the Cordilleras) · — — 1997

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