Gaurab T.

Gaurab T. is a Chat Support Executive based in Kathmandu, Nepal, with 2 years of experience specializing in live chat support and customer issue resolution. At his most recent position, he managed over 50 chats daily, leveraging his abilities in fast communication and efficient problem solving to maintain a consistently high customer satisfaction rate. Gaurab utilized CRM tools to process and resolve customer inquiries, evidencing his technical proficiency in customer service platforms. With additional skills in fast typing and multilingual communication in Nepali, English, and basic Hindi, he has demonstrated adaptability within a fast-paced support environment.