Gaurab T.

Gaurab T. is an experienced Chat Support Executive based in Kathmandu, Nepal, with 2 years of expertise in live chat support. He specializes in resolving customer issues efficiently, handling over 50 chats daily, and consistently maintaining high customer satisfaction rates. Gaurab's background includes extensive use of CRM tools, as well as proficiency in fast typing and effective communication within the customer service sector. He is fluent in Nepali, possesses good English language skills, and holds a high school diploma from Kathmandu Valley College. Gaurab's work demonstrates a focused approach to supporting customers through rapid issue resolution and multitasking in high-volume live chat environments.