Mark L. is an accomplished professional in the customer support and management sector, currently serving as a Cashier & Support Manager at Hona Water since 2024. Previously, he has honed his skills in the Business Process Outsourcing (BPO) industry, having held roles such as Customer Sales Support Specialist at Telus International, and Technical Support (Tier 2) Agent at Inspiro, where he excelled in problem-solving and effective communication. He also served in Alorica as a Customer Care Support professional. Mark’s foundation in financial management was established at Betoy's Restaurant, where from 2018 to 2020, he was responsible for all financial aspects, ensuring transactions were conducted legally and ethically. His educational background includes San Francisco High School and Bagong Pag-Asa Elementary School. Additionally, from 2017 to 2018, Mark was a Peer & Health Educator for the Aids Society of the Philippines, illustrating his commitment to fostering community well-being.
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