Georgelanne J.

George L. is a proactive and detail-oriented professional with over two years of experience in application and cloud support, currently serving as an Application/Cloud Support Associate at Accenture. Based in Cebu IT Park, Cebu City, George effectively manages customer inquiries, incidents, and service requests while maintaining timely and professional communication. His expertise extends to maintaining accurate documentation and executing technical troubleshooting. With a Bachelor’s Degree in Information Technology from Eastern Visayas State University, George leverages his skills in Microsoft Office, Google Workspace, and task management tools like Trello and Notion to enhance process efficiency and support business operations remotely. Additionally, he holds certifications such as Certified ServiceNow Administrator and IT Service Management, contributing to his skill in workflow automation and task coordination, ensuring high-quality results in a fast-paced environment.