Geraldine C.

Geraldine Z. is a seasoned License Coordinator with nearly seven years of experience in licensing settings at Optum Global Solutions. She expertly handles the processing and populating of license application forms, ensuring the integrity and accuracy of records at all times. Geraldine is proficient in payment assistance and adept at resolving licensing issues or discrepancies, reflecting her strong problem-solving and communication skills. She collaborates effectively with licensing boards to acquire necessary documents and implements essential process changes. Besides her core responsibilities, she provides invaluable support to new hires, participating in the Buddy System program and conducting User Acceptance Testing for case processes. Highly organized and proactively involved in teamwork, Geraldine also mentors colleagues, contributing significantly to the professional licensure team’s success. Her academic background in Information Technology from ACLC College of Daet complements her practical expertise.