Geralyn A.

Geralyn A. is a Data Processing Representative at Staff Boom (SWAK BPO), specializing in insurance back-office operations. Leveraging experience in policy data input, processing change requests, and managing communication for account managers, she ensures accuracy and documentation integrity in all client interactions. Previously, she served as a Technical Support Representative at Universal Access and System Solutions Inc., delivering first-level technical solutions and maintaining high customer satisfaction in the customer service sector. With a Bachelor of Technical-Vocational Teacher Education majoring in Food Service Management, Geralyn A. is proficient in Applied Epic, MS Office, and Outlook, and demonstrates strong data entry and communication skills. Her background also includes presenting research at international conferences and teaching internships in the education domain.