Geralyn G.

Geralyn G. is an experienced Administrative Support Professional based in Tanza, Cavite, Philippines, with a solid background in customer service, help desk operations, and administrative tasks. She has honed her skills in managing emails, processing service requests, data entry, and ensuring effective documentation. Geralyn held the role of Facilities Helpdesk & Equipment Maintenance Planner at Analog Devices Inc., where she adeptly managed building maintenance communications, created and tracked service requests, and collaborated closely with maintenance teams to ensure timely issue resolution. She prepared operational reports, scheduled preventive maintenance tasks, and maintained equipment records using Faciliworks. Geralyn's earlier experience includes a Data Encoder role during her internship at Efficient Maschinentechniks Inc. as well as an internship at Land Bank of the Philippines, where she assisted in new account setups and customer documentation. She holds a Bachelor of Science in Business Administration, majoring in Business Management from EARIST – Cavite Campus, and has a certification in Medical Coding and Billing from Alison Online Learning.