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Gerly R. — Mid-Level Executive Assistant and Operations Coordinator from Philippines

Gerly R.

Mid-Level Executive Assistant and Operations Coordinator

Philippines 1-2 years
Open to offersNew to Platform
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About

Gerly Rose A. is a results-driven Executive Assistant and Operations Coordinator known for her proficiency in managing business operations, customer support, and administrative functions. With vast experience at JustpressOne Inc., she provides executive support, coordinates technician schedules, dispatches service appointments, and manages customer communications via multiple channels. Her organizational prowess shines through in maintaining accurate business records and operational reports. Previously, she worked as a Customer Service Representative, managing high-volume communications, resolving customer issues, and coordinating with internal teams to achieve performance targets. With technical expertise in Microsoft Office Suite, Google Workspace, and CRM systems, she excels in improving workflow efficiency and vendor management. Her educational background includes a Bachelor of Science in Hotel and Restaurant Management from the University of Saint Anthony.

Experience

  • EXECUTIVE ASSISTANT/ OPERATIONS COORDINATOR

    JustpressOne Inc. · 2026 — Present
    Provided administrative support to company leadership, coordinated technician schedules, and dispatched service appointments. Managed communications with customers through phone, SMS, and email while tracking work orders, invoices, payments, and parts orders.
  • APPOINTMENT SETTER

    Unitria · 2025 — 2025
    Contacted prospective clients to schedule appointments and explained company offers while qualifying customer interest. Maintained records in the CRM and ensured compliance with company policies.
  • BRANCH STAFF / TELLER

    MLhuillier Jewelry Shop and Financial Services Inc. · 2024 — 2025
    Processed remittance and payout transactions while assisting customers with various financial services. Supported daily branch operations and promoted insurance and loan products.
  • CUSTOMER SERVICE REPRESENTATIVE

    Teleperformance Ayala Center · 2019 — 2021
    Assisted customers with bookings and reservations, processed transactions for loyalty programs, and updated customer information while providing support for the mobile application.
  • CUSTOMER SERVICE REPRESENTATIVE

    Navor, Bataque and Co. CPAs – Outsource
    Managed multiple client accounts and provided customer support services, including appointment setting and Level 1 technical support, while processing orders for both UK and US markets.

Skills & Expertise

Education

  • Bachelor of Science in Hotel and Restaurant Management
    University of Saint Anthony · 2014 — 2018

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