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Ghulam A. — Senior Program Officer Public Sector from Pakistan

Ghulam A.

Senior Program Officer Public Sector

Pakistan 3-6 years
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Languages
EnglishUrdu
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About

Ghulam A. is a seasoned professional specializing in Project Management and Public Sector Administration with over a decade of experience in improving operations and overseeing extensive projects. Currently, he is a Programme Officer at the Punjab Information Technology Board (PITB), where he leads the province-wide implementation of the Hospital Management Information System (HMIS) across tertiary care hospitals in Punjab. Ghulam coordinates deployment efforts with administrative, vendor, and technical teams, manages stakeholder communication, and ensures compliance with program objectives. His previous role as Assistant Programme Officer involved implementing critical HMIS modules in partnership with the Government of Punjab and the Punjab Health Commission. His career traces back to significant roles at Lahore Waste Management Company and OZ-Pak Joint Venture, where he honed his skills in HR operations, workshop coordination, and compliance. Equipped with an MBA in Marketing & Management and ongoing certifications in MS Project and other tools, he continues to drive operational excellence and system improvements.

Experience

  • Programme Officer

    Punjab Information Technology Board (PITB) · 2025 — Present
    Leading the implementation and operational scaling of the Hospital Management Information System (HMIS) across tertiary care hospitals in Punjab. Coordinating with hospital administration, vendors, and technical teams to facilitate deployment and integration. Supervising project execution to ensure compliance with program objectives while overseeing system optimization and resolving operational or technical bottlenecks. Managing stakeholder communication and providing reports to senior management.
  • Assistant Programme Officer

    Punjab Information Technology Board (PITB) · 2022 — 2025
    Implementing HMIS at tertiary care hospitals under the Government of Punjab. Contributions include key implementations such as Lab Automation System, Pathology Management System, Patient Registration Module, Billing Module, and various Doctor Modules. Involved in QA and R&D by identifying and resolving software defects, designing test plans and scenarios, and streamlining QA processes. Conducting end-user training and providing technical support and complaint resolution for hospitals.
  • Supervisor

    Lahore Waste Management Company (LWMC) · 2020 — 2022
    Managing HR operations and focusing on workforce development. Supervising workshop operations and ensuring effective resource utilization. Overseeing vehicle maintenance systems aimed at reducing downtime while promoting workforce diversity and operational discipline.
  • Supervisor

    OZ-Pak Joint Venture (Sulman & Co.) · 2013 — 2020
    Handling HR compliance, policy development, and meeting regulatory requirements. Implementing workplace safety procedures while maintaining employee records, contracts, and attendance systems. Also responsible for managing payroll processing and providing HR budgeting support.

Skills & Expertise

Education

  • MBA (Marketing & Management)
    National University of Modern Languages
  • B.Com
    University of the Punjab, Lahore
  • I.Com
    Lahore Board
  • Matriculation
    Lahore Board

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