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Gifford M. — Junior Customer Service and Logistics Support Specialist from Philippines

Gifford M.

Junior Customer Service and Logistics Support Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Gifford M. is an experienced Account Executive and Virtual Assistant with a track record in customs compliance, legal support, and customer service. At Livingston International, Gifford served as a Release Customs Analyst, streamlining import processes to enhance clearance and delivery efficiency, as well as managing website design, content, and SEO marketing. In the legal domain, Gifford worked at Felicetti Law Firm as a Medical Records Specialist, overseeing HIPAA-compliant medical records retrieval and maintaining confidentiality for case support. At SixEleven Global Services and Solutions, Gifford increased sales as a Customer Sales Representative through effective product knowledge sharing and client communication. Furthermore, as a Case Opener for Morgan & Morgan PA and Douglas & London, Gifford specialized in case intake for slip, trip, and fall incidents and verified insurance coverage. Gifford holds a Bachelor of Engineering from the University of Mindanao.

Experience

  • Release Customs Analyst

    Livingston International · 2024 — 2025
    Improved efficiency in import clearance and delivery by streamlining customs processes.
  • Medical Records Specialist

    Felicetti Law Firm · 2022 — 2024
    Handled retrieval and management of confidential medical records to support legal cases, maintained HIPAA compliance, and communicated with clients to foster professional relationships.
  • Case Opener

    Morgan & Morgan PA, Douglas & London · 2019 — 2023
    Supported slip, trip, and fall case intake by verifying case information and confirming active insurance coverage for claimants.
  • Customer Sales Representative

    SixEleven Global Services and Solutions · 2021 — 2022
    Oversaw inbound and outbound customer interactions, provided detailed product knowledge and information on promotions, and focused on delivering solutions and sales.

Skills & Expertise

Education

  • Bachelor of Engineering
    University of Mindanao · 2019 — 2024

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