Ginella A.

Ginella A. is an accomplished Administrative and Customer Support Assistant with over three years of dedicated experience in the fields of customer service, operational support, and administrative processes. She has honed essential skills such as handling digital platforms, managing multiple chats via the Jelou platform, document verification, and resolving customer issues with efficiency. Her career encompasses significant roles, including her tenure as an Operations & Customer Support Assistant at Security Data, where she was responsible for managing email communication, case follow-ups, and verifying documents to activate services. Additionally, Ginella has ensured smooth operational processes in her role as an Administrative Assistant at Manatel Zonaconstru, handling system data, inventory management, and supplier coordination. With a Systems Engineering Degree from Universidad Laica Eloy Alfaro de Manabí, she brings technical aptitude alongside her adeptness in Microsoft Office and problem-solving within diverse administrative settings.