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Gladis J. — Junior Customer Service Specialist from Philippines

Gladis J.

Junior Customer Service Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Gladis J. is a customer-focused professional with notable versatility and a strong background in sales, customer service, and operational support. She has honed her abilities in handling customer inquiries, resolving concerns, and maintaining excellent service quality, crucial in high-pressure and fast-paced environments. Her experience as a factory worker at Del Monte Company involved operating production machinery, supporting team output targets, and ensuring workstation cleanliness. At Spruce, she excelled as a Sales Associate, facilitating product inquiries, managing POS systems, and achieving sales targets. Her earlier role as a Beauty Consultant at Watson’s Personal Care provided her with skills in customer consultations, product demonstrations, and stock management. Gladis is adept in communication, customer service, graphic design, and computer skills. She pursued a Bachelor of Elementary Education at Southern Philippine College, strengthening her organizational and teamwork capabilities.

Experience

  • Factory Worker

    Del Monte Company · 2020 — 2021
    Operated production machinery and provided daily operational assistance. Handled boxing and packaging of finished products while maintaining cleanliness around the workstation. Supported teammates and supervisors in achieving output targets.
  • Sales Associate

    Spruce · 2018 — 2020
    Assisted customers with product inquiries and purchases while meeting personal and team sales targets. Operated the POS system to accurately process cash, debit, and credit transactions, managed the cash drawer, issued receipts, and performed end-of-day reconciliation.
  • Beauty Consultant

    Watson’s Personal Care · 2012 — 2014
    Conducted customer consultations and delivered product demonstrations and tutorials. Managed sales and upselling, oversaw stock and display management, and contributed to loss prevention and team productivity.

Skills & Expertise

Education

  • Bachelor of Elementary Education
    Southern Philippine College · 2020 — 2022

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