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Glazy M. — Junior Hospitality Associate from Philippines

Glazy M.

Junior Hospitality Associate

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Glazy M. is a dedicated hospitality professional with over three years of comprehensive experience in the industry, currently serving as a Front Office Associate at F1 Hotel Manila in BGC Taguig. She has refined her expertise in guest services, managing check-in/check-out processes, and room inventory allocation, leveraging her proficiency in Opera PMS. Her role as a Reservation Associate involved utilizing booking software to optimize occupancy rates, while her time as a Telephone Operator saw her providing administrative support, including teleconferencing and concierge services management. Additionally, Glazy has gained valuable experience as a Housekeeping Coordinator, where she was responsible for overseeing room status updates and implementing quality control measures. Her educational background includes a Bachelor of Hospitality Management from Mariners' Polytechnic Colleges Foundation. Besides her hospitality career, Glazy is also a skilled makeup artist, showcasing her creativity and strong interpersonal skills.

Experience

  • Front Office Associate

    F1 Hotel Manila · 2023 — Present
    Delivering prompt and high-quality customer service as on-call Food and Beverage service staff, while managing orders and coordinating effectively with kitchen and front-of-house teams.
  • Food and Beverage Service

    Ninong’s Hotel · 2022 — 2022
    Engaged in food and beverage service, ensuring quality service delivery to guests.
  • Front Office Agent

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    Managed guest check-in/check-out protocols, room inventory allocation, and transaction processing. Utilized Opera PMS for front desk management.
  • Reservation Associate

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    Handled room reservations using booking software to maximize occupancy rates.
  • Telephone Operator

    null
    Provided administrative support through teleconferencing and concierge service coordination.
  • Housekeeping Coordinator

    null
    Oversaw room status updates and conducted quality control as Relief Housekeeping Coordinator.

Skills & Expertise

Education

  • Bachelor of Hospitality Management
    Mariners' Polytechnic Colleges Foundation- Rawis Legazpi City · — — 2022
  • Senior High School
    Humanities and Social Sciences · — — 2018
  • Secondary
    Anislag National High School · — — 2016

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