Gliedelle N.
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Gliedelle Mae N. is a seasoned Business Support and Client Relations Specialist with hands-on experience across real estate, retail, accounting, hospitality, virtual assistance, and education. She began her career as a Sales Executive and Property Specialist at NAI RCL Philippines, where she promoted real estate listings and facilitated transactions. As Owner and Manager of Love Bicycle Shop, she managed SEO, website design, and branding. At Gatchallian Tangain and Co CPA’s, she supported administrative and sales processes for accounting services, further demonstrating her capabilities in client relations and invoicing. In hospitality, she served as Front Office Associate at Aureo La Union, handling guest services and reservations. Her recent roles include Virtual Executive Assistant at Mac Daddy&Co, leveraging Salesforce and Monday.com for workflow efficiency, and delivering English instruction at VIPKID. She is fluent in Tagalog and English.
Experience
Seanior Project Advocate
BOLDR · 2025 — 2026Provided customer support for clients in the UK, US, and Canada markets, specializing in email support for replacements, refunds, transit updates, and account inquiries. Utilized Salesforce and Slack for case management, ensuring prompt resolutions and high levels of customer satisfaction.English Tutor
VIPKID · 2025 — 2025Taught English to children and adults from various nationalities, emphasizing communication, reading, and pronunciation skills. Developed engaging lessons and educational materials to enhance students' language proficiency and confidence.Virtual Executive Assistant
MAC DADDY&CO · 2022 — 2024Handled administrative and sales functions such as generating reports, processing invoices, and responding to customer inquiries using Monday.com and additional tools. Supported remote business operations, ensuring effective communication and a smooth workflow for the team.Administrative Assistant / Sales Executive
GATCHALLIAN TANGAIN AND CO CPA'S · 2021 — 2022Managed administrative tasks such as travel arrangements, meeting coordination, invoicing, and HR support. Handled sales and client relations, promoting accounting products and executing cold calls.Owner / Manager
LOVE BICYCLE SHOP · 2020 — 2021Collaborated with the broader development team. Oversaw the design and content of the website, along with SEO marketing, branding, and logo design.Sales Executive / Property Specialist
NAI RCL PHILIPPINES · 2019 — 2019Promoted real estate listings through advertisements, phone calls, and property viewings. Maintained a database of clients and oversaw lead follow-up, facilitating negotiations and paperwork for buyers and sellers.Front Office Associate
AUREO LA UNIONManaged front office operations, including handling reservations, check-ins and check-outs, billing, and assisting guests. Provided excellent customer service by addressing inquiries, resolving complaints, and completing daily administrative duties.
Skills & Expertise
Education
- Juris DoctorDon Mariano Marcos Memorial State University · 2025 — Present
- Bachelor of Science Hotel Restaurant ManagementSTI COLLEGE - LA UNION · 2015 — 2019
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