Gliza J.

Gliza J. is a dedicated customer service professional based in Iloilo City, distinguished by her extensive hands-on experience in the food service, retail, and e-commerce sectors. Her career began as a service crew member at Jollibee, where she honed skills in cashiering, food preparation, and maintaining cleanliness in a dynamic, fast-paced environment. Transitioning to roles such as an Email & Chat Support Specialist, she adeptly managed customer relations through email and chat support, handling inquiries and escalating concerns with proficiency. Her tenure as a Virtual Assistant involved supporting e-commerce platforms like Shopify, Amazon, and Zendesk, demonstrating her capability in order management and administrative support. Gliza’s expertise was further enriched working as a Technical Support Representative, where she effectively troubleshot customer issues. A graduate in Hotel and Restaurant Management from St. Anthony’s College, Gliza is now keen to leverage her blend of skills and experiences in a role as a Coffee Shop Attendant, where her commitment to excellent customer service can continue to flourish.