Glyden P.

Glyden P. is a highly motivated professional with extensive experience in both customer service and education. As a Customer Service Representative at Alorica Tele, Inc., Glyden effectively managed a high volume of inbound and outbound customer communications, leveraging CRM systems to document and resolve customer issues. Glyden's role included tracking service requests and collaborating with team members to achieve service level agreements, showcasing strong skills in problem-solving and multi-tasking. A teaching internship at Corporacion National High School further honed Glyden's abilities in facilitating learning and managing classrooms for students in Grades 7 to 10. This experience emphasized the importance of effective communication and public speaking. Glyden is also proficient with Microsoft Office tools and is dedicated to delivering exceptional service in the educational and customer support domains.