Golde A.

Golde A., based in the Philippines, is an accomplished Customer Service Representative and Appointment Setter with a history of leveraging her skills to enhance customer satisfaction and operational efficiency. She began her career as a Customer Service Representative at iQor, where her responsibilities included handling customer complaints and inquiries effectively. Moving up to a Technical Support Agent role at VXI Global, she applied her technical expertise to diagnose and resolve complex issues. As a Lead Quality Analyst at Novally, she honed her problem-solving abilities to address customer complaints efficiently. Further demonstrating her versatility, she served as an Appointment Setter at Siblings, where she implemented an enhanced scheduling system that improved accuracy and client satisfaction. In a brief role as a Cold Caller for AT&T, Golde engaged with potential customers to generate leads and sales. Her educational background includes studies at St. Paul College of Nursing with a focus on Mathematics and a minor in Computer Science. Golde's key strengths include management, problem solving, and communication.