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Grace A. — Operation Supervisor from Philippines

Grace A.

Operation Supervisor

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

With over twelve years of experience, my leadership has been pivotal in steering the team to new heights. Our collective focus on strategic insights has not only bolstered customer satisfaction but also enhanced team efficacy.


My domain in healthcare management has equipped us to tackle complex challenges, fostering an empowered team environment that resonates with ibex's dedication to exceptional service. This commitment steers our continuous journey toward achieving and surpassing organizational objectives.

Experience

  • Team Manager

    Ibex Global · 2016 — Present
    • Led a team at ibex specializing in healthcare management and client relationships, driving sales and operational efficiency. • Developed core competencies in team building and leadership, ensuring exceptional customer service and industry contribution. • Committed to elevating healthcare experiences through innovation and empathy, aligning with company mission for improved patient outcomes.

  • Customer Care Professional

    Teleperformance · 2014 — 2016
    Assists customers with both billing inquiries and technical issues, requiring skills in problem-solving, communication, and potentially technical knowledge.

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