Maintained, oversaw, and organized up-to-date records in digital and hard copy formats. Managed workflow by notifying individuals or teams of required actions on files. Focused on document control and tracking, which included numbering documents, performing compliance checks, filing, auditing documentation, and distributing documents as necessary. Collaborated with the human resources director to support hiring, training, orientation, and employee education tasks. Assisted with maintaining and updating HRIS information and ensured compliance with health and safety regulations.
Manager
RTECH PRINTING SERVICES · 2014 — 2015
Ensured administrative efficiency and adherence to procedures, policies, and employee morale. Managed staff activities and evaluated departmental goals. Led and directed employees while delegating tasks related to accounting, payroll, and paperwork. Enforced quality service standards, analyzed customer service issues, and recommended system enhancements.
CASHIER/ADMIN. STAFF
Al Ain Mall · 2010 — 2012
Greeted customers as they entered the establishment and provided information in response to inquiries. Coordinated the preparation of reports to resolve administrative issues. Handled payments through various methods including cash, checks, and credit cards. Verified cash drawer accuracy at the start of shifts and ensured sufficient change was available.
BRANCH TELLER
Philippine Farmers’ Bank · 2007 — 2009
Ensured efficient cash transaction operations within the branch. Assisted in marketing deposit and loan products through direct interactions and telemarketing. Managed maturity monitoring of Time Deposit placements and coordinated with the branch manager for funding withdrawals. Maintained client relationships to support deposit retention and evaluated client potential for larger deposits or loan products.
ADMINISTRATIVE STAFF
Iloilo Central Commercial High School · 2004 — 2007
Handled the receipt of tuition and fees as well as payments for books and uniforms. Managed accounts for student dormitory residents and oversaw postings for incoming supplies. Maintained daily food supplies for dormitory students and updated records for school and dormitory accounts. Ensured accurate filing of documents and prepared checks payable to suppliers while monitoring faculty and staff attendance.
RESEARCHER / ENCODER
Wall of Remembrance Research Unit · 2004 — 2004
Conducted research on the achievements of Central Philippine University faculty and staff from 1901 to present. Verified accomplishments through communication with faculty via mail, calls, and email. Collected and scanned personal photographs for presentation during award ceremonies. Ordered plaques for awards and handled invitation distribution for eligible faculty and staff. Encoded and submitted gathered data for final editing and printing.