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Grace A. — Mid-Level Administrative Assistant from Nigeria

Grace A.

Mid-Level Administrative Assistant

Nigeria 2-3 years
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Grace F. is an organized and resourceful administrative professional based in Lagos, Nigeria, with a proven track record in supporting day-to-day business operations across multiple industries, including banking and real estate. At Guaranty Trust Bank, she served as a CIS Operations Supervisor, expertly managing individual account openings and meticulously maintaining customer accounts in compliance with established KYC policies. Her proficiency in generating comprehensive performance reports facilitated management oversight and ensured high levels of service standards. Additionally, in her role as a Virtual Assistant at Amazing Properties USA, she excelled in managing administrative operations, team coordination, and property management support, demonstrating her adeptness in handling property activities and compliance. Grace is skilled in using various digital and productivity tools such as Microsoft Office, Google Workspace, Canva, and AI-driven productivity applications, leveraging these tools for efficient task execution and communication. Her commitment to maintaining accurate records and effective team collaboration positions her as an ideal candidate for an Executive Assistant role.

Experience

  • CIS Operations Supervisor

    Guaranty Trust Bank, Nigeria · 2025 — 2026
    Oversaw the processing of customer account opening and maintenance requests, ensuring accuracy and timeliness. Captured customer information in line with KYC policies. Compiled daily, weekly, and monthly operational performance reports for management. Executed compliance checks on daily transactions to align with established processes. Maintained high accuracy in handling customer data and coordinated various operational tasks while adhering to service standards.
  • Virtual Assistant (Real Estate)

    Amazing Properties USA · 2023 — 2024
    Directed daily administrative operations, facilitating efficient task coordination. Supported team activities to aid in achieving organizational objectives. Handled property-related tasks and communicated with property managers about operational needs. Assisted in identifying contractors for emergency repairs and coordinated efforts to fill vacant apartments and address property code violations. Engaged in cold-calling activities to assist in property acquisition and trained new recruits to align with company culture. Ensured effective communication among team members and external contacts for task execution.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration
    University of Lagos · — — 2023

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