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Guia D. — Junior Customer Service Representative from Philippines

Guia D.

Junior Customer Service Representative

Philippines 1-2 years
Open to offersNew to Platform
Languages
English
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About

Guia G. is a dedicated professional with a Bachelor of Science in Entrepreneurship from Mapúa Malayan Colleges Mindanao, where she graduated cum laude in 2024. She has developed a robust skill set in customer service, administrative support, and communication. Guia's professional journey includes significant experience in front desk roles and marketing, particularly while working as an Office Assistant at the Department of Trade and Industry in Digos City. Here, she managed front desk operations, handled inquiries, and facilitated scheduling to ensure smooth daily processes. She also worked as a Copywriter and Data Entry specialist at DC Loyola Builders, where she crafted compelling marketing content and organized client records efficiently. Her proficiency in business intelligence and competitive analysis further highlights her capability to support team operations effectively. Guia aims to leverage her interpersonal skills and business acumen in dynamic and international environments.

Experience

  • Copywriter / Data Entry

    DC Loyola Builders · 2021 — 2023
    Developed engaging content for marketing initiatives and product promotions. Conducted data entry tasks while maintaining organized client records. Experienced in delivering presentations that connect with audiences effectively. Demonstrated meticulous attention to detail and organizational skills in dynamic environments.
  • Office Assistant / Clerk

    Department of Trade and Industry · 2022 — 2022
    Oversaw front desk operations, providing assistance to clients and visitors. Handled inquiries and scheduled appointments to ensure seamless daily workflows. Organized documentation and aided administrative processes to enhance productivity. Fostered strong relationships with clients and internal staff.

Skills & Expertise

Education

  • Bachelor of Science in Entrepreneurship
    Mapúa Malayan Colleges Mindanao · — — 2024

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