HADI N.

Hadi E. is a seasoned customer service and operations professional with over a decade of experience spanning various sectors such as content moderation, account management, technical support, and sales. With a Bachelor of Science in Tourism from the University of Makati, Hadi is well-versed in communication and problem-solving, evidenced by roles including Content Moderator at TaskUs, where ensuring compliance with platform policies and quality control was paramount. At Genpact LL, Hadi managed customer accounts, ensuring client satisfaction through effective account handling. As a Technical Support Representative with Alorica, Hadi provided substantial support for LG refrigerators, addressing technical and product concerns proficiently. His substantial experience in Customer Service & Client Support, Technical Support & Troubleshooting, and Content Moderation & Quality Assurance, along with strengths in Remote Work & Virtual Collaboration and Problem-Solving & Conflict Resolution, positions him as a valuable asset in customer-focused and results-driven environments.