Hadija M.
Mid-Level Ticketing Customer Service Agent
Open to offersNew to PlatformAbout
Hadija A. brings experience from the healthcare and travel industries, having served as a Laboratory Receptionist at Wilda Hospital in K.S.A. from 2006 to 2009, where she was responsible for receiving and releasing laboratory results for both out-patient and in-patient settings. Since 2017, she has worked as a Ticketing Agent at Viaje Travel and Tours, focusing on issuing tickets, processing payments, answering customer inquiries, resolving issues, and delivering customer support. Her educational background includes tertiary studies in Hotel and Restaurant Management at Universidad de Zamboanga. Hadija’s expertise centers on the use of ticketing systems, proficient communication, and providing reliable customer service.
Experience
TICKETING AGENT
VIAJE TRAVEL AND TOURS · 2017 — 2025Managed ticket issuance and payment processing while addressing customer inquiry, resolving issues, and delivering customer support within the ticketing industry.LABORATORY RECEPTIONIST
WILDA HOSPITAL, K.S.A · 2006 — 2009Handled the receipt and distribution of laboratory results for out-patient services and organized laboratory results for in-patient cases.
Skills & Expertise
Education
- Tertiary, Hotel and Restaurant ManagementUniversidad de Zamboanga · 2004 — 2006
- SecondaryMaluso National High School · 2003 — 2004
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