Halryn V.

Not specified

• Customer Service Representative

  Sutherland · 2024 — 2026
  Handled customer complaints and inquiries through phone and chat efficiently and courteously. Communicated effectively in both verbal and written forms to build strong customer relationships. Provided clear, step-by-step guidance to resolve issues in line with company policies. Managed target call/chat rates while ensuring customer satisfaction, successfully maintaining a high customer satisfaction rating. Processed over 50 customer interactions daily by offering detailed information.

• Veterinary Assistant

  Pet Planet Vet Clinic · 2024 — 2024
  Restrained animals for examinations, treatments, and procedures while performing administrative duties like scheduling appointments and maintaining patient records. Provided care to animals and supported veterinarians during medical and surgical procedures. Educated clients on proper pet care and medication administration. Assisted with laboratory specimen preparation, including blood draws and x-ray procedures. Administered medications, monitored animal recovery post-surgery, and prepared animal feed according to specific dietary instructions.

• Business Administration

  Cagayan National High School · 2020 — 2020
• Undergraduate Doctor of Veterinary Medicine

  Cagayan State University