Hannadyl G.

Hannadyl G. is a dedicated Virtual Assistant and Social Media Manager with a robust track record in customer support and social media management. Her career began as an E-Commerce Account CSR at Sutherland Global Services, where she honed her skills in resolving customer concerns through platforms like Amazon Seller Central. She adeptly managed customer inquiries, return requests, and technical issues, particularly in her capacity as a Motorola Account CSR and TSR. At Harte Hanks Philippines, she provided end-to-end support for mobile devices, enhancing client satisfaction by addressing warranty and repair concerns. Shifting focus to digital platforms, she excelled as a Social Media Manager on Upwork, actively growing brand visibility across diverse platforms through strategic content creation and community engagement. With extensive experience in email management, scheduling, and document preparation, she offers comprehensive virtual assistance. Hannadyl's educational foundation includes undergraduate studies in English at Northern Luzon Adventist College.