Hannah C.

Hannah C. is a seasoned Customer Service Representative with over two years of dedicated experience at Concentrix in Alabang. She excels in conflict resolution and problem-solving, consistently delivering exceptional support and maintaining high customer satisfaction. At Concentrix, she adeptly handled customer complaints, provided solutions, and ensured resolutions were achieved promptly. Her ability to multitask and her strong work ethic were crucial in managing large volumes of customer interactions. A graduate of Laguna State Polytechnic University with a Bachelor's in Information Technology specializing in Service Management, Hannah possesses a robust skill set in effective communication and practical problem-solving. She has expertly performed troubleshooting tasks for NBN internet and mobile services, further honing her technical proficiency. Hannah's adept listening skills and diligent follow-through have solidified her reputation for building sustainable customer relationships.