Hannah S.

Hannah M. is an experienced Customer Service Representative based in Sta. Cruz Laguna, Philippines, with a robust professional background spanning over three years in customer service, ESL teaching, and client communication. Specializing in handling international clients, she has demonstrated expertise through delivering voice and online support while ensuring excellence in fast-paced settings. Her tenure at Alorica involved managing international financial voice accounts, where she excelled in problem-solving, maintaining high compliance standards, and meticulous documentation. Additionally, Hannah has made impactful contributions as an online ESL teacher at ACADSOC, and as an ESL teacher at Laguna University, focusing on personalized student engagement and achieving learning outcomes. Proficient in Google Workspace, Microsoft Office, and various CRM systems, she seeks to leverage her skills in proactive customer service and relationship management in either remote or office-based roles.