haryl M.
Mid-Level Virtual Assistant
Open to offersNew to PlatformAbout
Haryl Mae R., based in Mawab, Davao de Oro, is a seasoned Virtual Assistant known for her meticulous approach to administrative support. With a Bachelor of Science in Forestry from the University of Southeastern Philippines, she has demonstrated expertise in diverse administrative roles. From 2021 to 2023 at Siblings International Business Solutions, Haryl Mae efficiently managed email accounts and social media platforms, ensuring seamless communication and organization. Further expanding her capability, she served GoJo Global as a Virtual Assistant for NDIS clients from 2023 to 2026, where she coordinated services, managed schedules, and maintained precise client records. Her role encompassed invoice processing and handling confidential information, showcasing her proficiency in CRM management, data entry, and invoicing. Previously, she excelled as a Customer Service Representative at Alfalink Solutions Inc., delivering top-tier customer service and resolving inquiries with professionalism.
Experience
Virtual Assistant
GoJo Global · 2023 — 2026Coordinated domestic assistance and allied health appointments for NDIS clients. Managed client schedules and bookings, along with responding to requests. Communicated with clients, support coordinators, and service providers. Assisted in client onboarding and maintained accurate records. Processed invoices and upheld proper documentation practices, ensuring confidentiality of sensitive information.Virtual Assistant
Siblings International Business Solutions · 2021 — 2023Managed the company email account that handles customer inquiries, complaints, requests, or orders. Oversaw multiple social media accounts by posting content and addressing questions. Scheduled meetings and appointments for clients while organizing administrative tasks.Customer Service Representative
Alfalink Solutions Inc. · 2019 — 2021Maintained a positive and professional demeanor towards customers consistently. Responded quickly to inquiries and communicated through various channels. Acknowledged and addressed customer complaints, while processing orders and requests. Kept detailed records of customer interactions and transactions.
Skills & Expertise
Education
- Bachelor of Science in ForestryUniversity of Southeastern Philippines · 2014 — 2019
- High SchoolLorenzo S. Sarmiento Sr. National High School · 2010 — 2014
- Elementary SchoolSawangan Elementary School · 2003 — 2010
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