Hawa K.
Junior Virtual Assistant
Open to offersNew to PlatformAbout
Hawa K., based in Lagos, Nigeria, is an organized and proactive Virtual Assistant with a rich background in administrative support, customer communication, and data management. With expertise in managing emails and scheduling tasks, Hawa excels at conducting online research and maintaining accurate records through digital tools such as Google Workspace and CRM systems. In her freelance role since 2025, she has supported fast-paced teams by managing client correspondence, scheduling meetings, and handling data entry tasks using platforms like Trello, Asana, and Notion. Previously, Hawa served as a Sales Development Representative at PickAi Automation Agency, enhancing CRM systems and coordinating team communications. Her sales experience extends to her time at Something Lite Healthy Food Store, where she managed customer inquiries and order processing. Hawa is adept at working independently and is committed to ensuring efficient business operations in remote settings.
Experience
Freelance Virtual Assistant
Remote · 2025 — PresentOversaw email inbox management and client correspondence, while organizing communications effectively. Utilized digital calendar tools to schedule appointments and meetings, and conducted online research to compile structured reports for clients. Executed data entry tasks and maintained accurate records in Google Sheets. Employed Trello, Asana, and Notion for task tracking and project organization. Engaged with clients and team members through Slack and email, assisting with various administrative tasks to facilitate daily operations while working remotely.Sales Development Representative
PickAi Automation Agency · 2024 — 2025Handled daily email communications and outreach, ensuring professional correspondence was maintained. Updated CRM systems with precise lead and customer information, organizing and tracking lead data to support operational efforts. Conducted research on prospects, compiling insights for team use, while scheduling follow-ups and coordinating communication between prospects and team members. Contributed to administrative workflows in a dynamic, fast-paced environment.Sales Representative
Something Lite Healthy Food Store · 2021 — 2021Addressed customer inquiries and managed communications related to orders. Processed transactions while maintaining accurate records of sales. Monitored inventory and organized store documentation, in addition to supporting daily administrative operations to ensure efficient workflows.
Skills & Expertise
Education
- Diploma in Hospitality Management and TourismKwara State College of Arabic and Islamic Legal Studies (CAILS) · 2023 — 2024
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