HENRY T.
Senior Automotive Operations Manager
Open to offersNew to PlatformAbout
Henry T. is a seasoned Electrical Engineer with over 20 years of experience in the automotive sector. He has a proven track record in operations management, process optimization, and cost control. During his career, he has achieved a 15% reduction in delivery times and decreased material costs by 20%. His leadership has consistently elevated customer satisfaction levels to over 90% and successfully executed the operational implementation of SAP systems. Previously, as Operations Manager at Talleres D' Colores, Henry directed comprehensive workshop operations and guided teams using KPI-driven strategies to improve productivity and profitability. His role at Santo Domingo Motors involved managing operational processes and ensuring continuous improvement, where he effectively led the coordination of multi-disciplinary teams. Henry's expertise is further solidified by his extensive certifications in project management, data analysis, and quality control.
Experience
Operations and Services Manager
Talleres D' ColoresOversaw all operations of the workshop. Managed key performance indicators (KPIs), monitored costs, and worked on enhancing profitability. Focused on improving productivity and delivery timelines, while leading both technical and administrative teams. Ensured adherence to quality standards and customer experience.Operations Manager
Santo Domingo Motors - Collision Repair CenterHandled overall operational processes. Achieved a 15% reduction in delivery times. Worked on lowering costs and material losses by 20%. Coordinated teams using continuous improvement methodologies.Warehouse Manager
Santo Domingo Motors - Collision Repair CenterManaged strategic control of critical inventory. Attained a 10% annual reduction in losses. Improved the flow and traceability of materials.Service Consultant
nullProvided customer service with satisfaction exceeding 90%. Implemented processes for improving after-sales service.Supervision Assistant
nullSupported operational supervision to ensure continuity and compliance with standards.SAP Key User
nullActively participated in the SAP implementation process, including testing, support, and training. Trained users on new functionalities and internal processes.
Skills & Expertise
Education
- Electrical Engineering – Power MentionUniversidad APEC (UNAPEC)
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