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Hillary — Mid-Level Virtual Assistant from Kenya

Hillary

Mid-Level Virtual Assistant

Kenya No experience yet 750 - 3000 USD per month
Open to offersNew to Platform
Languages
English
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About

Hillary M. is an experienced Virtual Assistant with a background in administrative support, client service, and digital communications. Working remotely as a freelance social media manager and assistant since 2025, Hillary has managed daily tasks such as email handling, scheduling, and online customer communication for various business operations. With proficiency across platforms including Instagram, Facebook, LinkedIn, and TikTok, Hillary has developed and implemented content strategies that boosted engagement by up to 70%, maintained social media accounts to drive audience growth, and managed content calendars for timely campaign delivery. Experienced in data entry and reporting, Hillary also utilizes analytics tools like Google Analytics and Social Media Insights to support performance tracking and decision-making within fast-paced digital environments.

Experience

  • Virtual Assistant & Social Media Manager

    Upwork · 2025 — Present
    Handled daily administrative responsibilities such as managing emails, scheduling appointments, and facilitating client communications. Developed content strategies aimed at enhancing engagement and maintained social media accounts to boost visibility and audience growth. Performed data entry, generated reports, and tracked performance utilizing analytics tools. Created content calendars to guarantee on-time delivery of tasks and campaigns, while addressing customer inquiries to foster positive client relationships. Conducted research online to aid in business decision-making and content planning, alongside assisting in CRM updates and maintaining organizational records.

  • Social media Manager

    Upwork · 2025 — Present
    Upwork Freelance Social Media Manager: Managed Instagram, TikTok & LinkedIn for multiple clients. Created Canva content, scheduled posts via Hootsuite/Buffer, and analyzed performance. Increased engagement by up to 70% through trend-driven strategies.

Skills & Expertise

CRMCustomer ServiceVirtual AssistantContent CreationSocial Media ManagementCustomer Service and Admin Support

Education

  • Diploma in Applied Statistics and Economics
    Kiambu National Polytechnic

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