Hitesh S.

Hitesh S. is a recent graduate with a Bachelor of Technology in Computer Science from the Modern Institute of Technology and Research Centre. Aspiring to excel in the Customer Support domain, Hitesh offers a blend of strong interpersonal skills and technical proficiency. He specializes in Customer Query Handling through chat, email, and phone, and possesses robust capabilities in Problem Identification and Quick Resolution as well as Basic Technical Troubleshooting for end users. Bilingual in English and Hindi, Hitesh adapts efficiently to CRM and Customer Support Platforms while demonstrating expertise in MS Office and AI tools. His approach to customer service emphasizes professionalism and empathy, facilitating the resolution of issues while building positive client relationships.