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Fitriani D. is a seasoned Operations Manager with a notable history at King Premium Laundry and Dry Clean, where she has excelled in performance monitoring and team leadership. Her strategic initiatives have enhanced customer satisfaction, and she is adept at effective problem-solving. She is proficient in MS Office, fostering a compliant and motivated workforce, and is dedicated to driving continuous improvement and operational excellence. From 2023 to 2025, she has conducted regular performance reviews and developed action plans to address areas for improvement. Her role involved supervising operations staff, ensuring compliance with company policies, managing the hiring and training of new employees, and implementing strategies to maximize customer satisfaction.