IAN S.
Mid-Level AI Analyst
Open to offersNew to PlatformAbout
Ian Samuel P. is an experienced professional with a background in AI analysis, photo editing, and multimedia production. At Task Us, he manages email and billing inquiries, product troubleshooting, and account management in a non-voice customer service environment. Previously, at Alorica, he was tasked with editing over 100 images daily. His roles at Metropolitan Waterworks and Sewerage and the Department of Social Welfare and Development involved event photography, the creation of digital information materials, training documentation, and secretariat duties. Ian Samuel P. also brings hands-on experience in video production, including creating AVPs and infomercials for both government and corporate clients. His educational foundation includes a BA in Film from Meridian International College and certifications such as CSE Second Level Professional and TESDA NC III in Visual Graphic Design, emphasizing his proficiency in image editing, audio-visual production, and digital content creation for public sector and service-oriented industries.
Experience
AI Analyst (Non-Voice Account)
Task Us · 2025 — PresentManaged customer inquiries via email, addressed billing issues, provided customer service, troubleshot product difficulties, and handled account management.Photo Editor
Alorica · 2023 — 2025Edited 100 to 300 images daily.Contract of Service
Metropolitan Waterworks and Sewerage · 2021 — 2022Captured agency events and training through photography, created digital IECs, AVPs, articles, and tokens, performed secretarial duties including meeting minutes and guest ushering, and facilitated meetings and training sessions.Project Development Officer III
Department of Social Welfare and Development · 2019 — 2020Documented trainings, designed training kits and field manuals, consolidated reports, created and edited IEC materials, developed audio visual presentations, conducted spot checks, and facilitated meetings and trainings.Licensed Financial Advisor
Pru Life UK · 2018 — 2019Identified target clients, conducted client interviews and assessments, monitored clients' status, addressed objections and concerns, provided technical support alongside co-financial advisors, and performed fact-finding activities.Production Assistant / Coordinator / Videographer / Cameraman
BLAST OFF! BROTHERS PRODUCTIONSWorked on online AVP videos, short films, served as main videographer and photographer for various productions, managed corporate video projects, produced content for agency programs, and covered workshops.
Skills & Expertise
Education
- Bachelor of Arts in FilmMeridian International College Of Business and Arts, Inc. · 2013 — 2018
- Secondary CourseColegio San Agustin, Makati City · 2009 — 2013
- Elementary CourseColegio San Agustin, Makati City · 2001 — 2009
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