ianeezah R.

Ianeeza R. has over five years of operational expertise in the logistics and insurance sectors, including experience as a Branch OIC/Customer Associate at LBC Express Inc. in the Gaisano Mall Iligan branch. At LBC Express, she processed purchases and payment transactions using a POS system, coordinated customer shipments with a focus on safety, documented daily logs regarding calls, complaints, resolutions, order statuses, and escalations, and researched and resolved account and service problems with detailed support. Ianeeza R. has also served as an office staff member at L.I De Leon Car Insurance and Services of Stronghold Insurance Company, where she was tasked with processing client car and life insurance policies, typing and encoding insurance documents, assisting with client explanations, and supporting driver’s license and vehicle renewal processes. She holds a Bachelor of Science in Radiologic Technology from Iligan Medical Center College and has completed advanced industry training, including AMLA compliance and non-life insurance seminars.