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Ignalda M. — Mid-Level Administrative Specialist from South Africa

Ignalda M.

Mid-Level Administrative Specialist

South Africa 2-3 years
Open to offersNew to Platform
Languages
English
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About

Ignalda M. is a seasoned Administration Professional known for her meticulous approach and profound expertise in record management and process optimization. With an accomplished background guiding field operations at Statistics SA, she effectively supervised data collection processes, managed logistics, and improved verification procedures. Her earlier role at UDM International allowed her to cultivate exceptional client service abilities, ensuring high levels of customer satisfaction. At Katsuya by Starck, she excelled in hospitality, overseeing guest reception and reservations. As an Admin Assistant at J & F Titus & Sons, she demonstrated significant impact by improving record accuracy by 25% through diligent auditing practices. Based in Graaff-Reinet, South Africa, Ignalda has fortified her skills with an Advanced Diploma in Technical and Vocational Teaching and a Diploma in Business Management. A respected leader on and off the field, she also boasts experience as a team manager in rugby tournaments. Her robust proficiency in Microsoft Excel, MS Office Suite, and database management positions her as an asset in any operational or administrative environment.

Experience

  • Fieldworker Supervisor

    Statistics SA · 2022 — 2022
    Supervised data collection operations to ensure accuracy. Oversaw scheduling, logistics, and team metrics while enhancing verification procedures.
  • Call Centre Agent

    UDM International · 2019 — 2019
    Managed customer service calls and addressed inquiries. Ensured high levels of customer satisfaction.
  • Hostess

    Katsuya by Starck · 2017 — 2017
    Oversaw guest reception and reservations while delivering a premium experience for guests.
  • Customer Support

    Builders Warehouse · 2016 — 2016
    Handled customer complaints and inquiries effectively. Provided assistance with order processing and support.
  • Admin Assistant

    J & F Titus & Sons · 2013 — 2014
    Conducted audits to maintain data integrity and improved record accuracy through diligent management.

Skills & Expertise

Education

  • Advanced Diploma in Technical and Vocational Teaching
    STADIO
  • Diploma in Business Management
    Eastcape Midlands College

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