Immaculee G.

Immaculee G. is a meticulous Virtual Assistant and consummate Customer Support Specialist based in Pampanga, Philippines. She wields significant expertise in supporting international clientele and orchestrating high-volume customer interactions with precision. Her professional prowess spans order management, precise appointment setting, and adept utilization of CRM systems like HubSpot and Salesforce. During her tenure at BIOV8 Clinics, she skillfully managed communications through email, Slack, WhatsApp, and Intercom, and ensured the timely fulfillment of VIP orders by closely collaborating with medical teams. At Australian Hardware, she excelled in handling intricate pre- and post-sale inquiries through multiple channels, ensuring eCommerce compliance and fostering robust client relationships. Additionally, Immaculee has a robust foundation in education from her years as a teacher at St. Augustine Academy and Saint Paul College of Bocaue, demonstrating her versatile skill set and commitment to professional excellence. Her academic credentials include a Bachelor of Secondary Education from the University of the Assumption.