Post a Job Free
0 viewsjobseeker
Intan N. — Junior Marketing and Communications Specialist from Indonesia

Intan N.

Junior Marketing and Communications Specialist

Indonesia Less than 1 year
Open to offersNew to Platform
Languages
EnglishIndonesian
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Intan N. is a highly skilled professional based in Jakarta, Indonesia. She holds a Master's degree in Communication Science from Universitas Andalas, graduating with an impressive GPA of 3.88. Currently, she engages in freelance work at PT Cendekia Global Indonesia as a Marketing and Communication expert, where she manages client databases and enhances engagement strategies. In her role, she excels in content writing and the use of social media to drive educational and promotional content. Previously, Intan served as an Admin Project for the Sacred Bridge Foundation, focusing on project administration and stakeholder coordination for cultural initiatives. Her experience extends to roles such as a Research Assistant at Universitas Andalas, where she coordinated communication with stakeholders and conducted data analysis using tools like NVivo. She has also managed customer service operations, maintaining a high satisfaction rate at ETC. Overall, Intan's key strengths lie in customer relationship management, strategic communication, and data analysis, making her a valuable asset in any collaborative environment.

Experience

  • Marketing and Communication

    PT Cendekia Global Indonesia · 2026 — Present
    Managed customer databases and communication with the sales team to support client relationship development and retention strategies. Created insurance quotations through the MV Zurich portal and assisted with client proposal processes. Developed educational content on insurance, social media posts, and business reports to enhance engagement and inform decision-making.

  • Admin Project

    Sacred Bridge Foundation · 2026 — Present
    Oversaw scheduling, meeting agendas, and project follow-ups for NGO activities and volunteer events. Supported the administration and execution of social and cultural events, including a Palestinian dance workshop with El-Funoun. Handled correspondence, drafting official letters and MoUs, and coordinated with stakeholders and project partners.

  • Research Assistant

    Ilmu Komunikasi – Universitas Andalas · 2024 — 2025
    Coordinated communication among over 10 stakeholders and prepared documentation and reports to meet academic quality standards. Created clear and accurate reports that were accessible to various parties, including partners and internal stakeholders. Responded promptly to information requests and clarifications from stakeholders, ensuring their satisfaction throughout the research process.

  • Research Assistant

    Management – Universitas Andalas · 2024 — 2025
    Conducted leadership research at higher education institutions, engaging over 15 institutional leaders through more than 20 official correspondences and 10 strategic meetings. Handled qualitative data processing tasks, including conducting 25 interviews, 10 field observations, and analysis of 5 documents utilizing NVivo.

  • Research Analyst

    Management – Universitas Andalas · 2024 — 2024
    Managed research administration and customer satisfaction surveys. Processed survey and interview data to enhance service quality and customer satisfaction. Provided data-driven recommendations aimed at improving customer service and communication strategies.

  • Stakeholder Engagement Specialist

    Ilmu Komunikasi - Universitas Andalas · 2024 — 2024
    Administered research on inclusive education, including proposal preparation, coordination with the Education Office, and activity reporting. Established direct communication with 38 inclusive schools and stakeholders. Facilitated focus group discussions and meetings to identify needs and deliver service solutions.

  • Customer Service

    ETC · 2022 — 2022
    Assisted over 50 clients weekly with questions about language program information. Resolved more than 95% of inquiries and complaints within 24 hours, maintaining a customer satisfaction rate exceeding 80% as indicated by internal monthly surveys. Submitted weekly reports to the supervisor, highlighting recurring issues and suggesting improvements.

Skills & Expertise

Research

Education

  • Master of Communication
    Universitas Andalas · 2022 — 2024
  • Bachelor of Islamic Broadcasting Communication
    UIN Imam Bonjol · 2018 — 2022