Itumeleng M.
Mid-Level Sales and Administrative Coordinator
Open to offersNew to PlatformAbout
Itumeleng M. is an accomplished executive administrative assistant with a track record spanning administrative and customer service sectors. For over three years, they have excelled in delivering high-level support to clients and managing complex administrative tasks with precision and efficiency. Based in the North West of South Africa, Itumeleng holds an in-depth understanding of CRM systems and Microsoft Office tools, applying these proficiencies to ensure seamless record-keeping and task coordination across diverse projects. Their expertise extends to sales operations, where they have successfully managed lead generation, prospect research, and CRM management in remote settings. With experience as an account executive and client success manager, Itumeleng has demonstrated aptitude in building robust client relationships and coordinating effective onboarding processes, leveraging tools like LinkedIn Sales Navigator and Apollo. Their educational pursuit in Public Administration and Management at the University of South Africa further enriches their capacity for organizational leadership and stakeholder management.
Experience
Account Executive and client success
callsine-USA · 2025 — 2025Engaged in lead generation by researching potential clients using LinkedIn Sales Navigator and ZoomInfo. Managed appointment setting and delivered presentations through Teams and Zoom. Conducted outreach via email and cold-calling to contact prospects. Oversaw the CRM pipeline, updating and maintaining records of new leads. Built relationships with clients during onboarding and identified potential partners and sponsors for business growth. Executed high-volume outbound calls and email campaigns, fostering long-term relationships within the client base.Account Executive
Smiler-Remote · 2025 — 2025Managed interactions with a portfolio of customers and prospects, ensuring prompt responses to queries and follow-ups. Researched and compiled targeted B2B prospect lists using defined selection criteria. Engaged in high-volume outbound prospecting through phone, LinkedIn, and email, adhering to established processes. Maintained accurate lead and prospect data across CRM systems while tracking outreach activities and follow-up communications effectively.Account Executive and recruitment
Braeven solutions-Johannesburg, Gauteng · 2024 — 2025Generated qualified leads through various channels including cold calling and LinkedIn networking. Identified key decision-makers to craft targeted outreach strategies. Built and maintained a sales pipeline through consistent prospecting. Conducted market research to uncover new business opportunities and qualified leads in line with company objectives. Managed appointment scheduling for senior executives and ensured smooth transitions of leads to the sales team.Sales Representative
Haulla waste management-Remote · 2021 — 2023Oversaw client and prospect accounts throughout the sales cycle, coordinating sales activities and maintaining records in CRM systems. Monitored pipeline stages, ensuring timely updates and communication. Prepared sales reports and tracked performance metrics while managing multiple accounts effectively. Conducted follow-ups with stakeholders to ensure ongoing engagement and support.Customer Service Agent
Haulla waste management-Gauteng · 2021 — 2023Managed customer financial accounts and processed adjustments as required. Provided product recommendations tailored to customer needs. Supervised a team of customer service representatives, ensuring performance met established quotas. Handled customer inquiries via email and telephone, resolving complaints and ensuring satisfaction with services and products.Administration Assistant
Sheraton Hotel-Pretoria, Gauteng · 2017 — 2019Maintained current and accurate business and financial records. Assisted in event planning, including travel and logistics. Delivered clerical support by managing routine tasks and communications, including answering phone calls, directing inquiries, and performing data entry and document preparation.
Skills & Expertise
Education
- Public Administration and Management (Degrees)University of South Africa · 2024 — Present
- High school (Matric)Pretoria Hospital School · 2014 — 2014
Interested in this professional?
Sign in as an employer to save this profile or invite Itumeleng M. to a job.
Sign in as an employer