jade M.

Rinna O. is an experienced General and Admin Virtual Assistant with two years of work in fast-paced homebased environments, specializing in administrative support and client services. Her background includes serving as a Social Media Manager and General VA for I AM POSSIBLE from January to October 2021, where she handled Social Media Management, content creation, outreach, and appointment setting through both calls and chats, as well as direct client support. Previously, she worked as a Call Center Agent at EAV Call Care Center, focusing on inbound and outbound calling for a Social Security Disability Insurance campaign that involved pre-qualification processes. Her earlier experience as a supervisor and cashier at Clocks Cafe & Enterprise included inventory, maintenance expense tracking, and managing all client accounts. Rinna O. is proficient in English and Filipino and utilizes her expertise in CRM management, outreach messaging, and lead generation within administrative and customer service domains.