Jamayca J.

Jamayca J. is a seasoned Technical Support and Customer Service Representative with 1 year and 6 months of experience in providing exceptional customer service and administrative support within the e-commerce sector, specifically with Amazon.com Product Retails. Through her role at Sutherland Global Services Inc. from October 2024 to January 2026, she has honed her skills in areas like troubleshooting, return processing, logistics scheduling, and finance-related tasks such as managing subscriptions and processing insurance plans and refunds. Her proficiency with Microsoft Office 365 and Google Workspace complements her ability to handle data securely, ensuring the protection of customer and user information. Fluent in both English and Filipino, Jamayca brings a multicultural perspective along with adept technical and administrative competencies.