jamel R.
Junior Virtual Assistant
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About
Jamel R. is a dedicated and adaptable Virtual Assistant specializing in customer support and administrative assistance based in the Philippines. With a diverse background that includes roles such as a Sales & Customer Support Assistant at Pag-IBIG Fund and Sales Associate at J & F Department Store, Jamel excels in managing customer inquiries and providing professional service. Demonstrating skills in email and written communication, appointment scheduling, data entry, and information management, he ensures seamless support for daily operations. Proficient in Microsoft Office and Google Workspace, Jamel is also capable of handling CRM management and utilizing platforms such as Zoom and Canva to enhance service delivery. Armed with a Bachelor of Science in Criminology from Our Lady of Mercy College, he brings a disciplined approach to his work, focusing on reliability and the ability to learn new tools and processes swiftly.
Experience
Sales & Customer Support Assistant
Pag-IBIG FundProvided professional customer service by assisting clients with inquiries and conveying product, service, and process information clearly through verbal and written communication. Supported daily sales and marketing activities along with administrative tasks such as data entry and organizing information, while maintaining professionalism in addressing customer concerns and ensuring accurate digital records.Sales Associate
J & F Department StoreHelped customers locate products while delivering friendly and responsive service. Addressed customer inquiries and concerns effectively, and contributed to product presentation, sales efforts, and overall store organization, enhancing communication, teamwork, and customer handling abilities.
Skills & Expertise
Education
- Bachelor of Science in CriminologyOur Lady of Mercy College
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