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JAMES A. — Junior Hospitality Customer Service Specialist from Philippines

JAMES A.

Junior Hospitality Customer Service Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

James B. is an experienced hospitality professional specializing in front-of-house operations within the food and beverage industry, notably with Independent Food Company in Saudi Arabia. Serving as a FOH Team Member from 2023 to 2025, James consistently delivered exceptional customer service in fast-paced environments and was recognized as Employee of the Month in November 2024. Leveraging strong Microsoft Office skills and a background in teamwork, he contributed to developing creative promotions that boosted company revenue. James demonstrated accountability by managing multiple tasks efficiently, resolving guest issues swiftly, and ensuring consistent company messaging across marketing channels. Additionally, he brought financial acumen as an Account Officer at South Asialink Finance Corp., where he managed credit portfolios and applicant assessments. He holds TESDA National Certificates in Food and Beverage Services and Driving, and a Bachelor of Science in Hotel and Restaurant Management from Batangas State University.

Experience

  • FOH- TEAM MEMBER

    Independent Food Company- SALT SAUDI ARABIA · 2023 — 2025
    Responsible for analyzing and creating the credit portfolio for individual clients. Oversaw research on credit scores to assess applicant credibility. Monitored consistency in the company's marketing channels and materials.
  • Account Officer

    South Asialink Finance Corp. · 2023 — Present
    Engaged in managing credit portfolios and overseeing credit research to evaluate applicants.

Skills & Expertise

Education

  • Bachelor of Science in Hotel and Restaurant Management
    BATANGAS STATE UNIVERSITY · 2012 — 2016

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