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james W. from Philippines

james W.

Philippines 2-3 years
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About

James W. is a dedicated Chatter and Trainer with a strong track record in project management and client interaction, specializing in technical troubleshooting and account management. He has served in various roles, including managing client accounts for Astonishing Angels Agency where he optimized the performance of OF models, engaged with fans, and facilitated sales. His roles at EMA and BVA involved account management and customer chat engagement. At Robbins Research International, he honed his skills in client service by managing client tickets, handling payment concerns, and delivering rapid and professional responses to inquiries. As a Computer System Servicing Trainer at St. Gregory Technical School, he delivered detailed training sessions on computer systems to senior high school students. Additionally, James developed multimedia systems technology skills during his studies at the University of Science and Technology of Southern Philippines, culminating in a thesis on a CCTV Trainer. His proactive approach is complemented by resourcefulness, active listening, and the ability to multitask.

Experience

  • Chatter

    Robbins Research International · 2026 �� 2026
    Managed and resolved client tickets using Zendesk, assisted clients with troubleshooting technical issues, handled payment concerns including refund requests, and promptly addressed general client inquiries.
  • Chatter

    Astonishing Angels Agency · 2025 — 2025
    Oversaw accounts of OF models to enhance their performance while actively engaging in conversation and sales with fans.
  • Computer System Servicing Trainer

    St. Gregory Technical School – Cagayan De Oro City · 2024 — 2024
    Conducted detailed lessons and training sessions on Computer System Servicing NCII for senior high school students at Kuya National High School.
  • Chatter

    BVA · 2023 — 2023
    Engaged customers through chat to support OF models.
  • Chatter

    EMA · 2023 — 2023
    Performed account management duties while facilitating sales for OF models.
  • Admin Intern

    DENR Region X
    Assisted with various administrative tasks, including signing office supplies and expense documents.

Skills & Expertise

Education

  • Bachelor of Science in Electronic Technology Major in Multimedia Systems Technology
    University Of Science and Technology of Southern Philippines – Cagayan De Oro City · — — 2024

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