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James R. — Junior Virtual Assistant from Philippines

James R.

Junior Virtual Assistant

Philippines No experience yet 4 - 6 USD per hour
Open to offersNew to Platform
Languages
EnglishTagalog
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About

I am a Junior Virtual Assistant with three years of customer service experience and hands-on training in administrative support and Google Workspace. My background in hospitality has strengthened my communication, organization, attention to detail, and ability to assist customers professionally.

I am trained in email and calendar management, customer support, CRM ticket management, data entry, Google Sheets, Google Docs, and file organization. I am comfortable handling customer inquiries, organizing information, tracking follow-ups, and maintaining accurate records.

I am currently seeking a Virtual Assistant or Customer Support opportunity where I can provide reliable administrative support while continuing to develop my skills.

Why hire me

You should hire me because I bring three years of customer service experience combined with practical training in virtual assistance and administrative support. I am organized, detail-oriented, dependable, and comfortable communicating professionally with customers. I can assist with email and calendar management, CRM ticket handling, data entry, Google Workspace, and customer support. I am also willing to learn new tools and processes quickly, follow SOPs carefully, and take responsibility for completing assigned tasks accurately and on time.

Experience

  • Service Crew

    Kenny Rogers Roasters · 2023 — 2026
    Provided assistance to customers while ensuring professional communication and high-quality customer service. Accurately managed cash transactions in accordance with company procedures. Collaborated with team members to facilitate efficient daily operations. Addressed customer inquiries and resolved concerns in a timely manner. Kept work areas organized and supported various administrative tasks as necessary. Maintained precise records and completed assigned responsibilities within designated timeframes.

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