Jamie R.
Mid-Level Customer Support Specialist
Open to offersNew to PlatformAbout
Jamie Rose F. is an experienced professional based in Pampanga, Philippines, with a background in customer support, sales, and business management. She served as a Customer Support Agent at VXI from 2022 to 2023, where she addressed customer inquiries through chat and email platforms, maintaining high satisfaction levels. At TaskUs, Jamie held the role of Outbound Sales Agent from 2023 to 2024, conducting outbound sales calls and consistently meeting sales targets. As a Small Business Owner at Dearly Crafted since 2025, she manages orders and inquiries, oversees product quality, and executes social media management and marketing tasks for personalized merchandise. With a Bachelor of Secondary Education in English, Jamie efficiently utilizes tools such as Microsoft Office, Google Workspace, Canva, CRM platforms, and various chat/email applications in support of her roles.
Experience
Small Business Owner
Central Luzon State University - Dearly Crafted · 2025 — PresentOversaw customer service operations, managed orders, and handled inquiries. Created personalized products and actively engaged in social media marketing to promote the brand.Outbound Sales Agent
TaskUs · 2023 — 2024Executed outbound sales calls, developed customer relationships, addressed objections, and consistently aimed to achieve sales targets.Customer Support Agent
VXI · 2022 — 2023Addressed customer inquiries through support channels, ensuring professional and clear communication while striving to uphold customer satisfaction.
Skills & Expertise
Education
- Bachelor of Secondary Education – Major in EnglishCentral Luzon State University · 2018 — 2022
Interested in this professional?
Sign in as an employer to save this profile or invite Jamie R. to a job.
Sign in as an employer