Jamie P.

Jamie A. is a customer service professional with direct experience in telecommunications and healthcare documentation. Beginning at Teleperformance, Jamie handled escalation transfers involving technical telecommunication issues. At Concentrix, Jamie provided technical support by troubleshooting client issues and offering guidance in basic bookkeeping. Most recently, at Cognizant Solutions, Jamie supported healthcare providers by supplying essential information for healthcare documentation and administrative needs. Jamie is proficient in using Salesforce, Microsoft Products, PEGA, and Quickbooks, applying these tools to support operational workflows and client communications. Academically, Jamie has earned Dean’s Lister recognition at Cebu Eastern College and the University of the Visayas, studying developmental communication and psychology.